At GMS, we develop products that help our customers to gain new insights. Insights that help to advance science, patient outcome, and gain insights for key questions concerning research, development, and engineering. To achieve this, we uphold core values that define our responsibility to those we serve. Among them are an unwavering commitment to the safety and security of our instruments and services. Therefore, we believe in continuous improvement in order to address the ever-evolving privacy and cybersecurity landscape.
In response to potential threats to cybersecurity, GMS has formed a global product security expert team to assess vulnerabilities and determine responses within a coordinated vulnerability disclosure (CVD) process. These efforts allow the company to continually learn from vulnerability test information submitted to us by customers and security researchers.
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This CVD process applies to the reporting of potential cybersecurity vulnerabilities in Leica Microsystems products and services. For customer support help requests, technical documents and regulatory contacts and notifications, please contact Support.
Potential security vulnerabilities or privacy issues with a Leica Microsystems product should be reported to: ProductSecurity(at)leica-microsystems(dot)com. We ask that you please refrain from including sensitive information (e.g., sample information, PHI, PII, etc.) as a part of any submissions to Leica Microsystems. Please provide the following information in your submission: